[2.x] Support Ticket System 3.0.2

[1,676]

Support Ticket System 3.0.2
XenForo version: 2.x | Demo link: https://brivium.com/resources/support-ti...dd-on.394/

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This add-on provides you with an advanced ticket system that allows you to manage your clients’ issues, including in Featuring threaded discussions, Completing with staff groups, Ticket flagging, Varying priority levels, Predefined replies, Escalated rules and much more... Administrators are assigned in a departmental basis, so they have to access only the area they are meant to be dealing with.

FEATURES:
* Client Interface:
- Users can submit new tickets.
- Ability to add attachments on ticket or ticket reply.
- Ability to set priority on ticket creation.
- Ability to assign tickets to specific staff department.
- Support Redactor editor when submits a reply ticket.
- Email notifications of staff replies or ticket status changing.
- Users who create ticket(s) will be able to edit/close their ticket(s).
- Users who create many tickets will be able to manage their own tickets in an organized environment.
- The ability to allow guests submit tickets (An email will send to guest that included link to ticket and password to open ticket).
- Staff/member in a department can watch/ unwatch department.

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