WordPress Issue: Not getting any mail.

Started by lieutenant_abeer, 06-04-2020

WordPress Issue: Not getting any mail.
  06-04-2020, 05:59 PM
I have recently designed my portfolio website. I have hosted it on infinityfree.net. I have not received any mail since installation, not even confirmation to the admin email. I didn't pay heed to the matter that time. But now when I've put a contact form (WPform) and not getting the entry mails to my gmail, I am now facing a great trouble to complete it and move forward to another project.

I've tried Gmail SMTP, WP SMTP and Email Checker to fix this problem as per Youtube tutorials but nothing worked. I've used my personal gmail as admin mail.

Here are some basic details about my WordPress site that might help you to get the issue:
1) Theme: Astra
2) Page Builder: Elemntor
3) Domain source: Freenom
4) Hosting: Infinityfree
5) Currently installed SMTP: WP SMTP

I really need help on this issue. Please help me ASAP.

  06-07-2020, 03:58 AM
Are you using custom nameservers?

  04-20-2021, 09:34 AM
You should check with the hosting provider, I had same issue with a client's site, they fixed it from their side

  04-28-2021, 07:48 AM
Make sure you are configuring the SMTP plugin, it is not enough to just install it.

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